90 Day Money Back Guarantee!
Laser safety glasses and goggles
We get it’s hard to trust a product that sounds too good to be true. That’s why we’re proud to offer our 90-day money-back guarantee!
Carlany guarantees that all products are free from defects in material and workmanship for 3 months from the date of purchase. If a product should fail during this period, Carlany agrees to repair or replace the frame and lenses in the same style and filter at our discretion at no charge. This does not cover abused, scratched, accidental breakage or lost lenses.
How to claim your money back:
1. Unused and in original condition Carlany Standard products can be returned for a full refund or exchange within 30 days of purchase date. Carlany Custom products are non-returnable.
2. If you are not completely satisfied by Carlany products, email a customer care representative at [email protected]
3. Once approved, return the Products (in its original packaging) via a trackable mail service 100 days from the date of purchase to the address provided by our customer care representative.
When you return you will be eligible for:
1. An exchange (of equal value to your original order) or
2. A refund on the order (less shipping cost).
To be eligible for the 90 Day Money Back Guarantee, you must meet the following criteria:
– Item must be in the original packaging and must not be damaged.
– Return must be initiated within 90 days of delivery.
– Return shipping is the customer responsibility.
– Shipping cost is not refundable.
– Return must be approved by Carlany customer support (do not send back to the address on your package).
To return your product, please email us to: [email protected]