Carlany.com offers global shipping to over 190 countries all around the world with international hubs in key regions. We are able to provide you with consistent serivce, professional product fulfillment, fast delivery and intergrated project solutions, helping you reduce the complexity and cost that come with procuring, deploying and integrating technology around the globe.
Multiple Countries Free Shipping on All Orders
North America: United States, Canada, Mexico
Oceania: Australia, New Zealand
Eastern Europe: Bulgaria, Estonia, Latvia, Lithuania, Slovakia, Romania
Southern Europe: Slovenia, Greece, Spain, Portugal, San Marino, Italy
Central Europe: Slovenia, Germany, Poland, Czech, Slovakia, Hungary, Austria, Switzerland
Western Europe: Belgium, Britain, Ireland, Netherlands, Luxemburg, France
Northern Europe: Sweden, Denmark, Finland, Norway
Typically, we use DHL and UPS to deliver your goods. Shipping methods are not fixed, they may vary according to country location, order amount, customer requirements, etc.
Processing Time and Delivery Time
|Shipping Method||Estimated Delivery Time||Tracking number||Remark|
|FedEx||3-6 business days||Yes||Better for US&EU|
|DHL||3-6 business days||Yes||Better for US&EU|
|EMS||4-12 business days||Yes||Better for South America|
|UPS||3-6 business days||Yes||Better for US&EU|
|TNT||3-6 business days||Yes||Better for EU|
|HKPAM||12-30 business days||Yes||Only For low value|
|ePacket||8-18 business days||Yes||Only For low value|
|Priority Line||6-10 business days||Yes||Only For low value|
Multiple Shipments for a Single Purchase
To ensure that each customer will receive the items as soon as possible, if a single purchase includes multiple items, they may be shipped in multiple packages according to each item’s stock availability. Before payment, you can check the details for a specific purchase on the checkout page.
How much will I be charged for shipping?
Shipping cost is charged per the delivery options you will choose on checkout page. If you are located within continental U.S., you will enjoy Free Shipping on all orders.
How can I know if my order has been shipped?
Once your package leaves our warehouse, we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the carrier’s website.
What happens if my parcel is damaged upon arrival or goes missing?
If you have already received your order and find that it is damaged, please take photos or videos on site and send them to us. Carlany will be in direct contact with the carrier to resolve the issue as quickly as possible, avoiding more inconvenience caused to you. Once get approval that damage is caused by shipping, your account manager will guide you how to return damaged ones to us for an exchange or refund.
More about return service, you may refer to our Return Policy. If you find that your parcel is missing, please inform your account manager at the first moment. Carlany will guide you about the remedy procedures accordingly.
How can I get help?
We are 24/7 for help. Any questions, you can refer to our FAQ for help, or Contact Us.